Future State: New Realities
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Explore Future StateThe pandemic brought home to business leaders the value of resilience - in our people, our partners, our customers, and ourselves. But what if we go a step further and create, among our organisations, a higher tolerance for uncertainty? It’s not a state we want to exist in permanently, or even for a long time, but understanding the power of short bursts of uncertainty can greatly improve our ability to innovate.
Here is an interpretation of his research, as well as the conversations he had with us, on why taking the step beyond resilience, and towards Uncertainty Tolerance, is advantageous for today’s business leaders.
Resilience |
Uncertainty Tolerance |
Being resilient enables me to take the blows that are dealt to me. |
Developing high Uncertainty Tolerance means I can not only take the blows, but I can also block some of the blows before they land. |
Resilience gets me through the tough times. |
Uncertainty Tolerance means I actively seek to understand how I am getting through the tough times and what lessons I can take from them. |
Resilience gives me confidence that I can deal with difficult situations. |
Uncertainty Tolerance means I can confidently turn difficult situations where there is no clear pathway forward, into a space which is open to new ideas and solutions. |
Resilience helps bind my team together in a shared mission. |
Uncertainty Tolerance means that in difficult situations there is still room for healthy debate, and when we do act, it is as a truly united team. |
Resilience means I understand the cyclic nature of markets etc. |
Uncertainty Tolerance means that I expect a ‘Black Swan’ event to emerge at any time. I don’t know what it will be, but my team is developing the ability to cope, even triumph, when it does. |
If you are a people leader, check out this exercise you can do with your team to help them develop their Uncertainty Tolerance 'muscle'.
View the exerciseSam notes a myriad of benefits for organisations that actively seek to practice a high tolerance for uncertainty. Achieving uncertainty tolerance is as simple as following his three top tips.
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Explore Future State